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Courses in Anguilla
In today's 'online' world, it is more important than ever to be accessible to the customer. Not only during working hours and over the phone, but other techniques such as email, Whatsapp, Facebook, Videocall, chat windows etc are increasingly being used. Service is expanding into these channels. How can you best monitor complaints, compliments and questions? What is the right channel and the right way to provide online service & support?
During this training you will learn to make appropriate use of the digital techniques. After the training, you can help your customers online in an appropriate way or refer them online so that your customers will remain loyal to your company.
During this training you will learn to make appropriate use of the digital techniques. After the training, you can help your customers online in an appropriate way or refer them online so that your customers will remain loyal to your company.
| Course starts on | 2 December 2021 |
| Duration | 4 hours from 11am-3pm |
| Language | English |
| Location | Online via Zoom |
| Cost | $225 |
Listening is the cornerstone of communication. Effective listening makes the person speaking feel valued, prevents miscommunication, speeds productivity, and creates more active forums of discussion. But listening goes beyond just hearing. This course will help you improve your listening skills by helping you discern hidden messages, kick distracted tendencies, listen in emotional situations or groups, and increase information flow to enhance productivity. As a result you will receive messages clearly, build rapport with colleagues, avoid mistakes as a result of miscommunication, and create more positive work environment.
| Course starts on | 16 December 2021 |
| Duration | 4 hours from 11am-3pm |
| Language | English |
| Location | Online via Zoom |
| Cost | $225 |
Courses in Antigua & Barbuda
Sorry, we currently do not offer any open courses in this country.
Contact us for more information.
Contact us for more information.
Courses in Aruba
Please check the website of our partners at Adviesbureau Intop.
Courses in Belize
It is easy to overlook the importance of contracts because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts are managed well, business relationship will flourish. If they are not, companies face financial loss, relationship harm, and damaged reputations. Employment contracts are a specific type of contract. The contract binds the employer and the employee to certain obligations. During this training workshop we will look at the various types of contract which exist in Belize and their implications for the hiring and the termination of employment.
| Course starts on | 1 December 2021 |
| Duration | 4 hours from 9am-1pm |
| Language | English |
| Location | Linkels and Partners #70 Cemetery Road/Online |
| Cost | $205 |
Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company. One of the hardest aspects of preparing to fire an employee is to separate the emotions from the facts. Firing an employee should always be a last resort, so it is important that the manager has covered all other avenues possible before moving forward. With our Employee Termination workshop, your participants will begin to see how important it is to develop a core set of skills when they find themselves in a situation where they must let an employee go.
| Course starts on | 6 December 2021 |
| Duration | 4 hours from 9am-1pm |
| Language | English |
| Location | Linkels and Partners #70 Cemetery Road/Online |
| Cost | $205 |
Hiring and training employees is an expensive venture. Hiring the right person is more about skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture. Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Your hiring department will benefit from this workshop as it prepares them to seek out that great candidate and make sure they are a fit for your company. Participants will obtain the necessary tools required in finding that diamond in the rough.
| Course starts on | 12 January 2022 |
| Duration | 4 hours from 9am-1pm |
| Language | English |
| Location | Linkels and Partners #70 Cemetery Road/Online |
| Cost | $205.00 (excl GST) |
This introductory course is meant both for people with some work experience in the field of Human Resources and for those who are starters in the field. Apart from general subjects such as Recruitment , Job Interviews and the working of the labor market, the course treats more specific matter such as our Belizean Labour Law, SSB regulations, retirement pension, sickness/accident benefit and Income Tax.
The course is very practical and will be taught by a team of experienced trainers, all experts in their specific field. There is ample space for questions from the participants and the review of common cases from the daily reality within our organizations. This course is the perfect first step for a career in the exciting field of Human Resources Management.
| Course starts on | 18 January 2022 |
| Duration | 8 sessions of 3 hours each, from 5:30 to 8:30 |
| Language | English |
| Location | Linkels & Partners LTD # 70 Cemetery Road |
| Cost | $695.00 (excl GST) |
| Teacher | TBA |
Keeping employees motivated and challenged can be a complex task. It depends on continual communication with an employee, and an understanding of that employee’s strengths and weaknesses. When procrastination, a lack of enthusiasm, and refusal to take initiative creep into an employee’s performance, it is time to find strategies to relight the fire. This course is designed to teach you how to tailor you leadership and communication style to better suit the needs of you employees. As a result, you will be able to create a shared vision for your organization, build group identity, create a culture of ownership, and establish a more collaborative, inspiring work environment.
| Course starts on | 9 February 2022 |
| Duration | 4 hours from 9am-1pm |
| Language | English |
| Location | Linkels and Partners #70 Cemetery Road/Online |
| Cost | $205.00 (excl GST) |
An understanding of the principles of bookkeeping and accounting is essential for anyone who is interested in a career in business. The purpose of bookkeeping and accounting is to provide information concerning the financial affairs of a business. This information is needed by owners, managers, creditors and governmental agencies. During this course you will be made familiar with important bookkeeping and accounting terms and will you learn the principles of the double entry system, journalism and posting, controlling cash, financial statements and payroll recording. This course is the perfect introduction into the field of bookkeeping for people working in an accounting department with little formal training on the subject or for people aspiring to start a career in bookkeeping and accounting.
| Course starts on | 17 February 2022 |
| Duration | 16 sessions of 2.5 hours each, once per week |
| Language | English |
| Location | Linkels and Partners #70 Cemetery Road |
| Cost | (excluding GST) |
Ongoing performance development involves establishing a systematic process that managers can use to support employees. This process focuses on creating clear expectations for individual performance based on the organization’s goals. Sebastian Bailey, a Forbes.com contributor, reported on research that found employees whose managers excel at people development perform twenty-five percent better than employees whose managers struggle with it. The goal of this program is to help managers improve their people development skills by implementing a performance management system that helps every employee achieve their peak performance potential.
| Course starts on | 2 March 2022 |
| Duration | 4 hours from 9am-1pm |
| Language | English |
| Location | Linkels and Partners #70 Cemetery Road/Online |
| Cost | $205.00 (excl GST) |
Taking Minutes are vital to the success of any meeting. Participants rely on them for information they have missed and those who could not attend the meeting can see what was decided in their absence. This course will explain the functions of minutes, the different styles, how to take them accurately, and how to listen and summaries. Taking Minutes can be challenging and tricky but with this course we offer a practical, systematic advice on how to handle the "job" with clarity and confidence.
| Course starts on | 14 March 2022 |
| Duration | 4 sessions of 3 hours each |
| Language | English |
| Location | Linkels and Partners #70 Cemetery Road |
| Cost | $535.00 (excluding GST) |
| Teacher | TBA |
Absenteeism is something every organization is confronted with. Preventing absenteeism is not possible. Dealing in an adequate way with it is. This course continues where most others stop: the extremely crucial role of the manager in the process of controlling absenteeism. Knowledge of and insight in the problem absenteeism, the relationship between the own leadership style, motivation and absence behavior are some of the subjects addressed. The course also focuses on the matters like internal procedures that need to be in place in order to make the size of the problem visible and thus manageable.
| Course starts on | 4 April 2022 |
| Duration | 4 hours from 9am-1pm |
| Language | English |
| Location | Linkels and Partners #70 Cemetery Road/Online |
| Cost | $205 |
The cash flow in your company is greatly dependent on how quick customers pay their bills. A timely and efficient collection is of extreme importance. But A/R is much more than just collection alone. The implementation of certain guidelines before you extend credit is very important, as is the design o your invoice and the right way of approaching your clients with outstanding invoice. Even in the case of clients with bad payment behavior, the continuation of the client' business is an important factor to take into consideration. This course will give you a complete insight of everything that has to do with extending credit and collecting monies due. You will also show various collection technique and standard letters which can be instantly used in your daily work. Collection by telephone will be practiced role play and feedback.
After following this course you will be much better prepared to handle the challenges of work as A/R clerk, Credit Manager or Bookkeeper.
| Course starts on | 12 April 2022 |
| Duration | 5 sessions of 2.5 hour each |
| Language | English |
| Location | LINKELS & PARTNERS LTD, #70 Cementery Road |
| Cost | $535.00 (excl GST) |
Through our Health and Wellness at Work program your participants will experience the benefits of a healthier lifestyle and workplace. Our Health and Wellness at Work course will be instrumental in creating a “Culture of Wellness” within your organization. Your participants will touch on common issues such as smoking cessation, nutrition, weight loss, and preventative care. Workplace wellness is about organizations and individuals taking a proactive approach to ensuring the health and wellbeing of their workforce. Raising awareness will help encourage people to take responsibility for their own health and wellbeing. Therefore, Health and Wellness is the responsibility of everyone in an organization so take the positive step and create a program within your organization.
| Course starts on | 4 May 2022 |
| Duration | 4 hours from 9am-1pm |
| Language | English |
| Location | Linkels and Partners #70 Cemetery Road/Online |
| Cost | $205.00 (excl GST) |
Many of us have to write reports for our work. But report writing is not easy, especially not without proper training and preparation. What to include in a report and what not? How to structure the report? Who is the report written for and what is the purpose of the report ? All this question and more have to be ask before you actually star to write a report. Apart from the report itself, use of proper grammar and style are also important when it comes to report writing. Poor grammar use can look bad in the eyes of your superiors or clients. This training therefore will review the basic grammar rules you have to take into account when writing a report in the work situation. You will be shown the different kind of reports that exist, how to structure a report, what to include in the report and how to avoid common mistakes when writing a report. After this training your reports will be of a much higher quality and will produce less stress when you are asked to write one.
| Course starts on | 19 May 2022 |
| Duration | 4 sessions of 3 hours each |
| Language | English |
| Location | Linkels & Partners LTD #70 Cemetery Road |
| Cost | $535.00 (excl GST) |
| Teacher | TBA |
Courses in Bonaire
Sorry, we currently do not offer any open courses in this country.
Contact us for more information.
Contact us for more information.
Courses in Curaçao
Het was, het is en het blijft zo: het correct schriftelijk kunnen communiceren in goed Nederlands is een vereiste om optimaal te kunnen functioneren, zowel zakelijk als privé! Foutloos Nederlands schrijven kunt u leren. Moet u morgen een brief schrijven aan een nieuwe klant? Vraag uw baas u een uitnodiging voor de nieuwjaarsreceptie op te stellen en te versturen? Heeft één van uw kinderen moeite met de werkwoordspelling? Dit zijn allemaal zaken die vereisen dat u foutloos Nederlands kunt schrijven. Een geschreven stuk moet effect hebben en dat wordt ten dele bereikt met correct taalgebruik! Voor deze cursus is het noodzakelijk dat u een redelijk goede beheersing hebt van de Nederlandse taal. De cursus is gericht op degenen die hun schrijfvaardigheden in het Nederlands voor studie of werk nog verder willen verbeteren en perfectioneren. Nadat u zich heeft ingeschreven voor deze cursus, zullen wij u uitnodigen voor een instaptoets en een intakegesprek.
Examen en diploma
De cursus wordt afgesloten met een examen. Bij het behalen van een 6 of meer ontvangt u een diploma van Linkels & Partners, Bedrijfsopleiding en Training.
Examen en diploma
De cursus wordt afgesloten met een examen. Bij het behalen van een 6 of meer ontvangt u een diploma van Linkels & Partners, Bedrijfsopleiding en Training.
| Course starts on | 17 January 2022 |
| Duration | De cursus bestaat uit 12 sessies van elk 2 uur en vindt wekelijks plaats op maandag van 18:00- 20.00 uur |
| Language | Nederlands / Papiaments |
| Location | Opleidingscentrum Linkels & Partners aan de S.b.N. Doormanweg 43, te Mahaai |
| Cost | De cash prijs van deze cursus bedraagt Naf. 1.050,00 (incl. O.B.) materiaal, koffie en thee. Deze dient één week voor aanvang van de cursus te zijn voldaan. Betaling in termijnen is ook mogelijk. Voor meer informatie hierover kunt u contact opnemen met ons kantoor op Tel. 736 0340 / 788 0340 of u kunt persoonlijk langs komen op ons kantoor aan de S.b.N. Doormanweg 43, Mahaai. |
| Teacher | Mw. Marijke Pieternella |
Werkt u reeds met QuickBooks of wilt u uw administratie bijhouden in een simpel boekhoudkundig programma, dan heeft Linkels & Partners een praktische training voor u, waarin u de principes van QuickBooks leert door een gecertificeerde Quickbooks Pro- adviseur en trainer. De cursus kan zowel gevolgd worden door hen die nog geen tot weinig ervaring hebben met QuickBooks als ook door mensen die reeds enige ervaring hebben met het programma.
| Course starts on | 17 January 2022 |
| Duration | De training bestaat uit 4 sessies van elk 3 uur en vindt één keer per week plaats op maandag van 18.00 - 21.00 uur. |
| Language | Papiaments/Engels |
| Location | S.b.N. Doormanweg 43 te Mahaai |
| Cost | De prijs van deze training bedraagt Naf. 560,00 (incl. 6% O.B.) thee, koffie en materiaal |
| Teacher | Curtis Eduarda Quickbooks Pro Advisor |
Si bo ke profundisá bo konosementu di e proseso di maneho i dunamentu di guia na otro trahadó, anto esaki ta e kurso pa bo. Saliendo for di e konosementu ku bo tin kaba di e materia, nos ta sigui amplia riba diferente tópiko nobo. Di un banda lo trata diferente teoria tokante maneho general i maneho di personal, na otro banda den grupo nos lo praktiká e diferente táktikanan pa bo implementá sierto asuntu den bo área di trabou. Tambe nos lo dunabo un introdukshon den nos leinan laboral i nos lo praktiká ku entre otro trahamentu di skèdjùl pa bo trahadónan. Lo tin hopi espasio pa interkambio di opinion i nos lo trata diferente pregunta práktiko ku e partisipantenan lo trese dilanti durante e kurso.
| Course starts on | 19 January 2022 |
| Duration | E kurso ta konsistí di 8 sekshon di kada unu 2,5 ora i ta tuma lugá un bia pa siman riba djarason di 18.00 pa 20.30 |
| Language | Papiamentu |
| Location | Sala di entrenamentu di Linkels & Partners, situá na S.b.N. Doormanweg # 43, Mahaai |
| Cost | Preis di e kurso aki na pago kèsh ta Naf. 1.230,00 inkluyendo 6% O.B. i material. Esaki mester wòrdu realisá un siman promé ku inisio di e kurso. Pago den término tambe ta posibel. Pa mas informashon por tuma kontakto ku nos ofisina na number di telefon 736 0340 of 788 0340. Tambe por pasa personalmente na ofisina S.b.N. Doormanweg # 43, Mahaai. |
| Teacher | Señor drs. Angelo Martes |
Courses in St. Eustatius
In today's 'online' world, it is more important than ever to be accessible to the customer. Not only during working hours and over the phone, but other techniques such as email, Whatsapp, Facebook, Videocall, chat windows etc are increasingly being used. Service is expanding into these channels. How can you best monitor complaints, compliments and questions? What is the right channel and the right way to provide online service & support?
During this training you will learn to make appropriate use of the digital techniques. After the training, you can help your customers online in an appropriate way or refer them online so that your customers will remain loyal to your company.
During this training you will learn to make appropriate use of the digital techniques. After the training, you can help your customers online in an appropriate way or refer them online so that your customers will remain loyal to your company.
| Course starts on | 2 December 2021 |
| Duration | 4 hours from 11am-3pm |
| Language | English |
| Location | Online via Zoom |
| Cost | $225 |
Listening is the cornerstone of communication. Effective listening makes the person speaking feel valued, prevents miscommunication, speeds productivity, and creates more active forums of discussion. But listening goes beyond just hearing. This course will help you improve your listening skills by helping you discern hidden messages, kick distracted tendencies, listen in emotional situations or groups, and increase information flow to enhance productivity. As a result you will receive messages clearly, build rapport with colleagues, avoid mistakes as a result of miscommunication, and create more positive work environment.
| Course starts on | 16 December 2021 |
| Duration | 4 hours from 11am-3pm |
| Language | English |
| Location | Online via Zoom |
| Cost | $225 |
Courses in St. Maarten
In today's 'online' world, it is more important than ever to be accessible to the customer. Not only during working hours and over the phone, but other techniques such as email, Whatsapp, Facebook, Videocall, chat windows etc are increasingly being used. Service is expanding into these channels. How can you best monitor complaints, compliments and questions? What is the right channel and the right way to provide online service & support?
During this training you will learn to make appropriate use of the digital techniques. After the training, you can help your customers online in an appropriate way or refer them online so that your customers will remain loyal to your company.
During this training you will learn to make appropriate use of the digital techniques. After the training, you can help your customers online in an appropriate way or refer them online so that your customers will remain loyal to your company.
| Course starts on | 2 December 2021 |
| Duration | 4 hours from 11am-3pm |
| Language | English |
| Location | Arch Rd # 25, Sucker Garden, St. Maarten/Online |
| Cost | $225 |
Listening is the cornerstone of communication. Effective listening makes the person speaking feel valued, prevents miscommunication, speeds productivity, and creates more active forums of discussion. But listening goes beyond just hearing. This course will help you improve your listening skills by helping you discern hidden messages, kick distracted tendencies, listen in emotional situations or groups, and increase information flow to enhance productivity. As a result you will receive messages clearly, build rapport with colleagues, avoid mistakes as a result of miscommunication, and create more positive work environment.
| Course starts on | 16 December 2021 |
| Duration | 4 hours from 11am-3pm |
| Language | English |
| Location | Arch Rd # 25, Sucker Garden, St. Maarten/Online |
| Cost | $225 |
Courses in Trinidad & Tobago
In today's 'online' world, it is more important than ever to be accessible to the customer. Not only during working hours and over the phone, but other techniques such as email, Whatsapp, Facebook, Videocall, chat windows etc are increasingly being used. Service is expanding into these channels. How can you best monitor complaints, compliments and questions? What is the right channel and the right way to provide online service & support?
During this training you will learn to make appropriate use of the digital techniques. After the training, you can help your customers online in an appropriate way or refer them online so that your customers will remain loyal to your company.
During this training you will learn to make appropriate use of the digital techniques. After the training, you can help your customers online in an appropriate way or refer them online so that your customers will remain loyal to your company.
| Course starts on | 2 December 2021 |
| Duration | 4 hours from 11am-3pm |
| Language | English |
| Location | Online via Zoom |
Listening is the cornerstone of communication. Effective listening makes the person speaking feel valued, prevents miscommunication, speeds productivity, and creates more active forums of discussion. But listening goes beyond just hearing. This course will help you improve your listening skills by helping you discern hidden messages, kick distracted tendencies, listen in emotional situations or groups, and increase information flow to enhance productivity. As a result you will receive messages clearly, build rapport with colleagues, avoid mistakes as a result of miscommunication, and create more positive work environment.
| Course starts on | 16 December 2021 |
| Duration | 4 hours from 11am-3pm |
| Language | English |
| Location | Online via Zoom |
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